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FAQ

Questions worth answering before a job starts.

How does CrewMonk verify workers?

CrewMonk uses a trust-tier ladder. New workers start at a baseline (phone + account) and unlock tiers as they verify: identity (Persona), criminal background check (Checkr), licenses against state databases, and insurance COI. Employers pick the tier each job requires — fast-match for routine work, background-checked and licensed for jobs that demand it.

When do workers get paid?

Employer funds go into escrow when a booking is confirmed. Payout releases after the shift is marked complete. Instant payout is available where supported.

1099 or W-2 — which should I choose?

It depends on the shift. CrewMonk supports both rails. If you need to control schedule, tools, and methods, W-2 is usually the safer classification. Independent project work is typically simpler on 1099.

What happens if there's a dispute?

Disputes use check-in photos, geolocation, booking status, and admin review. The goal is a fast resolution with evidence, not he-said-she-said.

Do you support crews?

Yes. Employers can request multiple workers on a shift. Crew workflows become more prominent as the market expands.

Is CrewMonk available nationwide?

CrewMonk is starting in Texas while state-specific compliance and licensing checks are completed for additional states.